New Forms Available
We are pleased to inform you about new online capabilities for managing your residential water service.
You can now apply for new residential water service and request to disconnect existing service online.
To access these services, please navigate to the “Forms” section on our website.
Thank you for using our services
BY PHONE
Pay by phone 24/7!
(855) 637-0409
PAY ONLINE
Click here to pay your bill online.
BY MAIL
PO Box 670
Vance, AL 35490
Water systems are critical to every community. Our goal at Citizens’ Water Service is to provide all of our customers with a safe, clean water supply.
Your Board of Directors and the entire staff are committed to protecting your water supply. We strive every day to not only maintain the system, but also to make it better. We appreciate each of our water users and we welcome your input and questions concerning your water system.
Please note: We are not affiliated with SouthWest Water Company
CALL US
(205) 556-2224
HOURS
7:30AM-5:00PM
Monday-Thursday
NOW MORE WAYS TO PAY YOUR BILL!
SEND US A MESSAGE
For non-emergencies and general inquires, please fill out the form. We’ll respond as soon as possible.
Contact
We are pleased to inform you about new online capabilities for managing your residential water service.
You can now apply for new residential water service and request to disconnect existing service online.
To access these services, please navigate to the “Forms” section on our website.
Thank you for using our services.